Privacy Policy

1. Scope

This policy applies to information collected through SanctuaryTB.com and related website communications. It does not govern information handled under a separate client engagement, which may be subject to an engagement agreement, statement of work, confidentiality obligations, or other notices.

2. Information we collect

Information you provide

When you use the inquiry form or contact us, we may collect:

• Your name, business email address, and telephone number;
• Your company, company website, and professional role;
• Your company’s approximate annual-revenue range;
• Your desired timing and how you heard about Sanctuary; and
• The general reason for your inquiry and any other information you choose to provide.

Information collected automatically

When you visit the website, our hosting and security providers may automatically process limited technical information needed to deliver and protect the site, such as your Internet Protocol address, browser and device type, requested pages, date and time of access, referring page, and diagnostic or security-event information.

3. How we use information

We may use information to:

• Review, respond to, and follow up on inquiries;
• Evaluate whether Sanctuary may be appropriate for a prospective engagement;
• Operate, maintain, secure, troubleshoot, and improve the website;
• Prevent spam, fraud, misuse, and security incidents;
• Maintain business records and manage professional relationships;
• Comply with applicable law and protect our rights and the rights of others; and
• Send communications you request or that relate directly to your inquiry or relationship with Sanctuary.

4. Cookies, analytics, and advertising

Sanctuary does not currently use advertising pixels, cross-site behavioral advertising, or session-replay technology on this website. The site may use strictly necessary technical mechanisms required for hosting, security, form processing, or basic operation.

If we later add nonessential analytics, advertising technology, or other tools that materially change our data practices, we will update this policy and provide any notice or choice required by applicable law.

5. How we disclose information

We may disclose information:

• To service providers supporting website hosting, security, email delivery, communications, and related business operations;
• To professional advisors when reasonably necessary for legal, accounting, insurance, compliance, or business purposes;
• When required by law, legal process, or a valid governmental request;
• When reasonably necessary to protect Sanctuary, our visitors, or others from fraud, misuse, security threats, or harm; and
• In connection with a merger, financing, acquisition, reorganization, sale of assets, or similar business transaction, subject to appropriate safeguards.

We do not sell personal information for money. We do not share personal information for cross-context behavioral advertising.

6. Data retention

We retain information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining appropriate business records, resolving disputes, enforcing agreements, and meeting legal, tax, accounting, security, or compliance obligations. Retention periods may vary depending on the nature of the information and our relationship with you.

7. Data security

We use reasonable administrative, technical, and organizational measures designed to protect information. No website, transmission, or storage system can be guaranteed to be completely secure. You provide information through the public website at your own risk and should limit submissions to the general information requested.

8. Your privacy choices

You may ask us to access, correct, or delete personal information you have provided through the website, or to stop nonessential communications. We may need to verify your identity before acting on a request, and we may retain information when permitted or required by law.

To make a request, email info@sanctuarytb.com with “Privacy Request” in the subject line.

9. Third-party websites

The website may link to third-party websites or services. Sanctuary does not control and is not responsible for their privacy, security, content, or practices. Review the applicable third party’s notices before providing information.

10. Children’s privacy

The website is intended for business and professional audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided information, contact us so we can review and, when appropriate, delete it.

11. Visitors outside the United States

Sanctuary is based in Florida, United States. If you access the website from another jurisdiction, your information may be processed in the United States, where privacy laws may differ from those in your location.

12. Changes to this policy

We may update this Privacy Policy as our website, services, or legal obligations change. The revised policy will be posted on this page with a new effective date. Your continued use of the website after an update is subject to the revised policy.

13. Contact us

Questions or requests concerning this Privacy Policy may be sent to: